PASSPORT/VISA SYSTEMS ERRORS

 

  • The Bureau of Consular Affairs is currently experiencing technical problems with our overseas passport and visa systems.
  • This issue is not specific to any particular country, citizenship document, or visa category.
  • The Consular Consolidated Database (CCD) problems we are experiencing are not the same challenges we overcame last summer. We are working urgently to correct the problems and restore our system to full operational status as soon as possible.
  • We apologize to applicants who are experiencing delays or are unable to obtain a passport overseas, Consular Report of Birth Abroad, or U.S. visa at this time. Domestic passport issuances are not affected at this time. We are able to issue emergency passports to U.S. citizens overseas for urgent travel.
  • We are seeking to assist non-immigrant visa applicants with urgent humanitarian travel. Travelers with an urgent humanitarian need for travel should contact their nearest U.S. embassy or consulate.
  • We are aware of pending overseas adoption cases, including in China. We are prioritizing these cases and seek to issue these visas with few delays.
  • We regret the inconvenience to travelers, and remain committed to facilitating legitimate travel while protecting our borders. We are working urgently to correct the problem and expect our system to be fully operational again soon.
  • We will post updates to Travel.State.Gov as more information becomes available.

Q: Is this the same issue as last year? Was it not fixed?

  • This is not the same issue as last year.

 

Q: What is going on? Why can’t the Department issue visas, passports, and other travel documents?

  • We are working as quickly as possible to pinpoint the root cause of our technical issues.
  • We apologize to travelers and recognize that this may cause hardship to individuals waiting for visas and passports overseas.

Q: How is this affecting consular operations?

      Passports

  • Passport applications accepted overseas on or after May 26, 2015 are affected. If you applied for a U.S. passport during this time frame and have travel plans within the next 10 business days, please consider requesting an emergency passport at the U.S. embassy or consulate at which you originally applied. Information about how to apply for an emergency passport is available on the website of the nearest U.S. embassy or consulate.

      Visas

  • A hardware failure on June 9 halted the flow of biometric clearance requests from posts to the Consular Consolidated Database (CCD). Individuals who submitted online applications or were interviewed for visas on or after June 9 may experience a delay in the processing.
  • The systems in place to perform required national security checks before we issue visas are experiencing technical difficulties. As a result, we are unable to print visas, regular passports overseas, and other travel documents.
  • We cannot bypass the legal requirements necessary to screen visa applicants before we issue visas for travel.
  • As a result, there is a backlog of visas waiting to be processed. We are working as quickly as possible to resolve the issue and to clear the backlog.
  • The technical issues we are experiencing have disrupted or prevented some of the Department’s primary data-share partners from accessing visa records.

 

Q: Can you print a visa without using the data system?

  • Security measures prevent consular officers from printing a passport, report of birth abroad, or visa until the case completes the required national security checks.
  • Service to our customers will be interrupted until the system is brought back online.

 

Q: Can the Department just print travel letters for those who need to travel quickly?

  • At this time we are able to issue passports to U.S. citizens overseas for emergency travel.
  • Domestic passport operations are not affected at this time. U.S. citizens applying for a passport domestically will receive passports within the four-to-six week standard for routine passports.
  • We are seeking to assist nonimmigrant visa applicants with urgent humanitarian travel. Please contact the embassy or consulate where you applied for additional information.

 

Q: What caused this outage? Was it a malicious action or hack?

  • There is no evidence the problem is cyber security related.  We are working urgently to correct the problem and expect the system to be fully operational again soon.

 

Q: How long before you restore full system functionality?

  • We do not yet have a timeline. We are working urgently to identify the problem and correct it. We expect the systems to be fully operational again soon.
Department of State June 12, 2015

SUSPENSION OF PREMIUM PROCESSING FOR H-1B

Starting May 26, 2015, U.S. Citizenship and Immigration Services (USCIS) will temporarily suspend premium processing for all H-1B Extension of Stay petitions until July 27, 2015. During this time frame, petitioners will not be able to file Form I-907, Request for Premium Processing Service, for a Form I-129, Petition for a Nonimmigrant Worker, requesting an extension of the stay for an H-1B nonimmigrant.  USCIS will continue to premium process H-1B Extension of Stay petitions filed with Form I-907 premium requests prior to May 26, 2015.

USCIS will refund the premium processing fee if:

  • A petitioner filed H-1B petitions prior to May 26, 2015, using the premium processing service, and
  • USCIS did not act on the case within the 15-calendar-day period.

Premium processing remains available for all other Form I-129 H-1B petitions, including petitions subject to the H-1B cap that are requesting a change of nonimmigrant status or consular notification.

This temporary suspension will allow USCIS to implement the Employment Authorization for Certain H-4 Spouses final rule in a timely manner and adjudicate applications for employment authorization filed by H-4 nonimmigrants under the new regulations.

VISA NUMBER AVAILABILITY AND PRIORITY DATES

The immigration and Nationality Act sets the number of immigrant visas that may be issued to individuals seeking a green card each year.

Immigrant visas available to “immediate relatives” of U.S. citizens are unlimited, so are always available.  Immediate relatives include, parents of a U.S. citizen, spouses of a U.S. citizen and, unmarried children under the age of 21 of a U.S. citizen.

Immigrant visa numbers for individuals in a “preference category” are limited, so are not always available.

The U.S. Department of State is the agency that distributes visa numbers. Family sponsored preference categories are limited to a minimum of 226,000 per year and employment based preference visas are limited to a minimum of 140,000 per year.  In addition, there are limits to the percentage of visas that can be allotted to each country.

To distribute the visas among all preference categories, the Department of State gives out the visas by providing visa numbers according to the preference category and one’s priority date.

The priority date is used to determine an individual’s place in line in the visa queue.  When the priority date becomes current, the individual will be eligible to apply for an immigrant visa.

INTERCOUNTRY ADOPTION: NEPAL

The U.S. Government is currently adjudicating intercountry adoption petitions filed on behalf of Nepali children who have been relinquished by a known birth parent(s) whose identity and relationship can be confirmed.  The U.S. Government is not adjudicating adoption petitions filed for Nepali children who are described as having been abandoned.  On August 6, 2010, the U. S. Department of State and U. S. Citizenship and Immigration Services (USCIS) suspended processing of new adoption cases from Nepal involving children claimed to have been found abandoned because documents presented in support of the abandonment of children in Nepal have proven unreliable.

Children Reported as Found Abandoned in Nepalese Hospitals

Generally, children reported as found abandoned at a Nepal hospital would fall within the scope of the U.S. suspension of adjudication of abandonment based adoption petitions in Nepal.

USCIS recognizes that the Ministry of Women, Children and Social Welfare (MoWCSW) of the Government of Nepal has stated that street children (“foundlings”) or children found in the streets are not eligible for intercountry adoption, but that this ban by MoWCSW does not extend to children reported to be abandoned in hospitals.  While children reported to be found abandoned at a hospital are not within the scope of the MoWCSW ban, these casesare within the scope of the U.S. abandonment suspension on the adjudication of adoption petitions for children in Nepal reported as having been found abandoned, unless a birth parent can be identified and proper relinquishment procedures have been followed.

Nepalese hospitals currently do not have mechanisms in place to verify the true identity of a baby’s parent(s) during the hospital admission process.  Under Nepali law, birth parents cannot relinquish a child directly to the hospital.  Therefore, children reported to be found abandoned at Nepali hospitals generally would not be eligible for U.S. intercountry adoption processing at this time because the origin of these children is uncertain, and the identity of the birth parents cannot be sufficiently ascertained.

USCIS and the U.S. Department of State continue to strongly recommend that prospective adoptive parents refrain from adopting children from Nepal due to grave concerns about the reliability of Nepal’s adoption system.  We also strongly urge adoption service providers not to accept new applications for adoption from Nepal.

The U.S. Government continues to encourage the Government of Nepal to work with the international community, including the Permanent Bureau of the Hague Conference on Private International Law, to implement the Hague Adoption Convention and reform its adoption process to protect children and families.

There are special filing instructions in place for adoption petitions under the orphan system involving Nepali orphans.  For more information, please see the page called “Special Instructions for How and When to File Adoption Petitions on Behalf of Nepali Children.”

USCIS and Department of State Roles

USCIS is responsible for the adjudication of the Form I-600, Petition to Classify Orphan as an Immediate Relative.  In overseas locations where USCIS does not have an office, such as Nepal, USCIS has delegated limited authority to Department of State consular officers at U.S. embassies and consulates to accept in-country filings of Forms I-600 in certain circumstances and to approve petitions that are clearly approvable.  Form I-600 petitions found by the consular officers to be “not clearly approvable” are then forwarded to the USCIS office overseas with jurisdiction over that location for adjudication.  The USCIS office in New Delhi, India, has jurisdiction over petitions filed with the U.S. Embassy in Kathmandu, Nepal.

Joint USCIS and Department of State Delegation

In November 2014, a joint USCIS and Department of State delegation traveled to Nepal to learn more about the Government of Nepal’s current child welfare system and adoption procedures. The delegation also demonstrated the U.S. government’s support for Nepal’s efforts to seek permanent solutions for children in need of families and safeguard the integrity of intercountry adoptions. Over the four-day visit, the delegation met with government officials, representatives of foreign governments and various non-governmental organizations.

For more information about the visit, please see the alert posted on the Department of State website.

Recent History

On August 6, 2010, the Department of State and U.S. Citizenship and Immigration Services jointly decided to suspend adjudication of new adoption petitions and related visa issuances for children who purportedly were abandoned in Nepal.

In early August 2010, a joint assessment team from the U.S. Department of State and USCIS travelled to Nepal and performed a detailed analysis of the evidence being presented to document the abandonment of children in Nepal.  The team found that information presented in support of orphan petitions included vague and self-contradictory testimony and documents.  Local officials were often uncooperative or appeared to purposefully mislead or deter investigations.  The U.S. Government committed to complete the processing of the 65 cases where U.S. families had received an official referral of a Nepali child before the announcement of the suspension (these cases are referred to as “pipeline” cases).

On January 5, 2011, Nepal’s Ministry of Women, Children and Social Welfare announced that children found by the police and considered abandoned will not be available for intercountry adoption until further notice.

In January 2012, Nepal’s Ministry of Women, Children and Social Welfare announced on its website that there may be children who could be considered eligible for intercountry adoption by the Government of Nepal as relinquishment cases (meaning that the children had become orphans by virtue of having been relinquished by their birth parent(s)).  Due to the concerns regarding the reliability of Nepal’s adoption system, any future relinquishment cases received by the U.S. Embassy in Kathmandu will require thorough investigations, which may include birth parent interviews and DNA testing.  USCIS cannot estimate the time any investigations may take to complete.  Prospective adoptive parents should be aware that investigations may require significant time and would likely result in an increased financial burden.

For more information about adoptions from Nepal, please see the Department of State website here.

Senate Unanimously Passes Human Trafficking Bill

On April 21, 2015 the Senate reached agreement that proposed immigration amendments will not be included in the list of Amendments to S. 178, the anti-human trafficking bill that has stalled the confirmation vote for Attorney General nominee Loretta Lynch. Four Senators—Sen. David Vitter (R-LA), Sen. Jim Inhofe (R-OK), Sen. Jeff Sessions (R-AL), and Sen. Thom Thillis (R-FL)—had proposed amendments that would have restricted constitutional birthright citizenship, eliminated protections for unaccompanied children, and granted DHS broad power to detain non-citizens for prolonged periods, among other harmful measures. Prior to reaching an agreement, Sen. Harry Reid (D-NV) had urged his Republican colleagues not to “destroy this human-trafficking legislation that is so important.” The Senate is scheduled to hold Lynch’s confirmation vote on Thursday.

District Court Grants DOL an Extension for H-2B Program

On April 15, 2015, the federal district court in the Northern District of Florida issued an order effectively permitting the U.S. Department of Labor (DOL) to continue issuing temporary labor certifications under the H-2B visa program through May 15, 2015. As a result, DOL will continue to process temporary labor certification applications under its 2008 H-2B regulations through May 15, 2015.

On March 4, the court vacated DOL’s 2008 H-2B regulations on the grounds that DOL lacks authority to issue regulations in the H-2B program. DOL and the Department of Homeland Security (DHS) are working to publish regulations to minimize future interruptions to the H-2B program.

USCIS Resumes Premium Processing for H-2B Petitions

On April 20, 2015, USCIS will resume accepting premium processing requests for Form I-129 H-2B petitions. USCIS had announceda temporary suspension of premium processing for all H-2B petitions on March 9, 2015. 

H-1B Cap Premium Processing To Begin

On April 27, 2015, U.S. Citizenship and Immigration Services (USCIS) will begin premium processing for cap-subject H-1B petitions requesting premium processing, including petitions seeking an exemption for individuals with a U.S. master’s degree or higher. USCIS first announced in a news release that it would temporarily adjust its premium processing practice due to the historic premium processing receipt levels, combined with the possibility that the H-1B cap will be met in the first 5 business days of the filing season.

USCIS provides premium processing service for certain employment-based petitions and guarantees a 15-calendar-day processing time.

For H-1B petitions that are not subject to the cap and for any other visa classification, the 15-day processing period for premium processing service begins on the date that USCIS receives the request. However, for cap-subject H-1B petitions, including advanced degree exemption petitions, the 15-day processing period set by 8 CFR 103.7(e)(2) will begin on April 27, 2015, regardless of the date on the Form I-797 receipt notice, which indicates the date that the premium processing fee is received.

AMERICA NEEDS A BETTER IMMIGRATION SYSTEM

Families are waiting years to reunite with loved ones. Business cannot hire the workers they need. And millions of families and workers have no way to legalize their status.

America’s legal immigration system must be reformed to meet the needs of our families and the economy. Congress must provide sufficient numbers of green cards and nonimmigrant visas for both employment-based and family based categories. Both categories are vital to our national interest, and slots in one category should not be cut to offset an increase in another category.

HOW TO FIND LOCAL DOCTORS TO PERFORM MEDICAL EXAM

It Easier to Find a Doctor to perform you medical exam for immigration purpose.

 U.S. Citizenship and Immigration Services (USCIS) has launched an enhanced tool to find local doctors authorized to perform medical examinations for green card applicants. The improved Find a Doctor locator lets you enter your address or ZIP code to search for a doctor based on distance. You can also look up directions and find local transportation. And we have added a helpful checklist of what to bring with you to your doctor visit. All of this can be accessed online at any time using any device. Only doctors authorized by USCIS, known as civil surgeons, may perform the exams that are usually required as part of the process for obtaining permanent resident status.